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How tangkas x7 protects your privacy

Your account details, payment history and personal information stay secure on our platform.

Data encrypted in transit and at restPayment info isolated from gameplay recordsYour right to request, update or delete your data
tangkas x7 How tangkas x7 protects your privacy
GET ANSWERS

Contact us about your privacy

You have the right to know what data we hold about you, ask us to correct it, or request deletion where the law allows.

Email Support Send your privacy request to [email protected]. Include your account username, the data you want to access, and why you need it. We'll reply within 7 working days.
Live Chat Open the chat widget on our site (bottom right) between 08:00–22:00 Jakarta time, Monday to Sunday. Ask to speak with our privacy team about data access requests.
Account Settings Log in and go to Settings > Privacy. View your stored data, update your profile, or download a copy of your account history in PDF format.
SECURITY DETAILS

How we keep your data safe

Your account uses two-factor authentication via email or SMS — log in with your username and password, then confirm with a code we send you.

Two-Factor Authentication

Every login sends a verification code to your registered email or phone. This code expires after 10 minutes and changes each time you log in.

Payment Data Isolation

DANA, OVO, GoPay and QRIS references are stored separately from your game history. We never retain your wallet PIN, CVV or full payment account number.

Session Timeout

Your session auto-logs you out after 30 minutes of inactivity. This protects your account if you step away from your device.

Withdrawal Verification

Our compliance team cross-checks each withdrawal request against your registration details and deposit history before processing funds.

Breach Notification

If we detect unauthorized access to your account, we'll notify you by email within 24 hours and ask you to reset your password.

Data Retention Policy

Account data stays on file for 3 years after your last login. Closed accounts are anonymized after 12 months unless we're required to keep records for legal reasons.

Privacy questions players ask us

Read through the questions below to find out how we handle your data, what rights you have and how to update your account. If your question isn't answered here, reach out to our privacy team via the contact channels above.

Yes. Log in to your account, go to Settings > Privacy and click 'Download My Data'. We'll generate a PDF with your registration details, deposit and withdrawal history, game sessions and account notes. It arrives in your email within 2 hours.

We delete active payment records 12 months after account closure. However, deposit and withdrawal logs stay on file for 36 months for tax and fraud compliance. Your name, email and phone are retained for 3 years in case of chargebacks or disputes.

No. We never sell your personal information. Your data is shared only with payment processors (DANA, OVO, GoPay, QRIS) to process transactions, and with our compliance team to verify withdrawals. We do not share your game history or contact details with marketers or data brokers.

Contact our support team via live chat or email with your account username and registered phone number. Our team will verify your identity using your deposit history and security questions, then send you a password-reset link to an alternate email you provide.

Yes, depends on local law. You can request account deletion by emailing [email protected]. We'll close your account within 5 business days. However, we keep anonymized withdrawal and deposit records for 36 months for regulatory compliance and fraud prevention.

We use cookies to keep you logged in, remember your language and game preferences, and detect fraud. Essential cookies cannot be disabled — they're required for your account to work. Optional tracking cookies let us see how players navigate the site; you can disable these in your browser settings without affecting gameplay.

You must be of legal age in your jurisdiction to open an account; where local law permits, this means 18 or older. We verify your date of birth during signup. If we detect fraudulent age data, we close your account and void any pending payouts.